Very nice and made my dog likr going there.
I would not recommend this clinic. I took my dog in to be fixed and ended up charged an additional $50. They told me it was because she was in heat. She was NOT in heat which is why she was brought in when she was. They were also aware that I had to take a loan to have this procedure done, therefore not able to incur additional expenses. But, they over charged me and lied to me anyways. I have had dogs all my life as well as bred them and I know when my dog is in heat. Not all of us are gullible fools.
I am not someone who leaves bad reviews often if at all but when it comes to the care of our furry FAMILY members I feel others would benefit from knowing this story.
I have a dog that was being treated here for shar pei fever that turned into vasculitis and toxic shock that can be deadly! I was monitoring her closely and noticed her skin split open and contacted the 24 hour on call number(twice) with no answer....I didn't receive a call back until morning and she told me she turns her phone off when she goes to bed....so why say you have a 24 hour after hours line? I rushed there in the morning and gave the vet the protocol to treat and he followed and did a good job helping our girl which I was happy about but when she was discharged I was told if we saw the area swell up or spread we she should be seen right away. Since the vet told me that they dont see a lot of shar peis I decided to contact our breeder about what was going on and she said she didn't agree with the meds or dosage they gave. I'm completely aware that she is only a breeder and not a vet but to be sure my husband contacted another vet just to get a second opinion and ease our minds. This second vet office contacted new richmond vet for the records and called us back and confirmed that the meds and treatment was the correct way to treat what my dog had. The following day the infected area had swollen very large so I emailed photos to new richmond vet and called the front desk to ask for the vet to call me. I never heard from him. I called back later only to be told he left for the day and that he emailed me instead! The email said that she needed to be seen that day and he faxed records to the new vet and that they could help me now. Wtf? Thanks for deciding where I should bring my dog...or at least telling me not to come back there. I brought my dog to the other place and saw what it was like to be treated with sympathy, compassion and understanding for our situation.
The Vets there are excellent and very caring of pets they go above and beyond what is asked of them to make sure your pet has the best care ever
After getting told there is nothing our normal vet can do for us on a Saturday morning for an emergency call, we called around and New Richmond Veterinary Clinic was the only non-emergency vet clinic we found willing to take a look at our dog. Dr. Christine made room immediately for us once we explained the situation and after finding mange symptoms also made room to bring in our other pets on the same day. We were treated with such kindness and professionalism, I am amazed and so grateful. Dr. Christine even took the time to be patient and work with our dog is terrified of vets and clinics and normally needs to be sedated. I would highly highly recommend this vet!!!
New Richmond Veterinary Clinic is a US Veterinary Care based in New Richmond, Wisconsin. New Richmond Veterinary Clinic is located at 1656 Dorset Ln # 300, New Richmond, WI 54017, USA.
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